Ben Burdick

Senior Staff Software Engineer / Software Engineering Technical Lead

Oregon, United States

• Lead engineers responsible for the robustness, scalability, and supportability of internal infrastructure and developer-facing platforms.
• Support internal developer platforms used by multiple engineering teams across Cisco, Splunk, and AppDynamics.
• Own Kubernetes-based platform architecture for containerized internal services, including image build, debugging, deployment, and CI/CD integration.
• Integrate Terraform and Ansible into delivery pipelines to improve deployment consistency, platform reliability, and operational efficiency.
• Mentor engineers and help define infrastructure standards, delivery practices, and platform direction.
• Use Kubernetes, Docker, EC2, Packer, Terraform, and Ansible to support platform operations, internal developer workflows, and cloud-based delivery.
• Support engineering operations through Splunk, VictorOps, and Atlassian administration.

Solutions Engineer

• Applied software infrastructure and reliability expertise in a customer-facing engineering role spanning performance optimization, automation, and modern cloud operations.
• Worked across engineering and customer environments where platform reliability, automation, and production efficiency directly affected delivery.
• Improved platform stability and service performance for production systems supporting thousands of users and instances.

Senior Site Reliability Engineer

• Brought extensive DBA experience to a team that created, deployed, and managed Database as a Service platforms.
• Helped build and operate DBaaS offerings using infrastructure as code, build systems, and a range of cloud technologies.
• Applied senior site reliability engineering practices to cloud-hosted services with a focus on automation, operational stability, and service reliability.
• Supported production infrastructure where uptime, repeatability, and operational response were core expectations.
• Served as a senior escalation point for production issues involving Linux systems, cloud infrastructure, and distributed services.
• Worked across database platforms including MongoDB, PostgreSQL, MySQL, Redis, Elasticsearch, and Cassandra in cloud and container environments spanning AWS, Azure, OpenStack, Kubernetes, and Docker.
• Used Terraform, Ansible, Packer, Jenkins, TeamCity, Consul, Vault, Nomad, Kafka, Nginx, HAProxy, Prometheus, Grafana, ELK, Splunk, Datadog, Linux, and core cloud services such as EC2, VPC, IAM, S3, load balancers, and autoscaling.

Senior Systems Engineer

Bend, Oregon Area

• Supported production systems and platform operations with an emphasis on scalable infrastructure, service performance, and dependable operations.
• Improved platform stability and service performance for production systems supporting thousands of users and instances.

Linux Engineer III

• Specialized in Linux systems engineering and automation across large-scale managed infrastructure environments.
• Worked on a small team that deployed, operated, managed, and maintained several thousand Xen hypervisors across six datacenters, supporting tens of thousands of customer instances used for production hosting.
• Built deep experience in operational support, systems troubleshooting, infrastructure automation, and production reliability in a high-scale managed cloud context.
• Reduced manual operational work by automating provisioning, deployment, and configuration management for Linux and cloud systems.
• Worked with Xen, OpenStack, PXE, Cobbler, Kickstart, Ansible, Puppet, Chef, Bash, and Python to automate provisioning, operations, and systems management at scale.
• Supported production infrastructure with monitoring and operations tooling including Nagios, Graphite, collectd, and PagerDuty, alongside load balancers, DNS, storage, and network provisioning.

Linux System Administrator

Greater St. Louis Area

• Managed Linux systems and daily operations for hosted infrastructure environments.
• Supported production hosting infrastructure with a strong focus on system administration, stability, and customer-impacting operational issues.
• Built Terraform and Ansible workflows that standardized infrastructure provisioning across several environments.

QA Engineer

Chapel Hill, North Carolina

• Began career in software quality engineering, building a strong foundation in systems behavior, troubleshooting, validation, and production-minded rigor.
• Reduced manual operational work by automating provisioning, deployment, and configuration management across Linux, AIX, Solaris, macOS, Windows, and cloud systems.